Nova Collection Teams

Nova Collection Teams is an offshoring/staff leasing company that focuses solely on setting up debt collection and accounts receivable teams.

Our point of difference is that we already have fully-trained debt collectors, who know how to skip trace, negotiate payment and set up arrangements. They know the Australian and New Zealand market and how to deal with Australian debtors and hardship issues.
They know the Australian and New Zealand guidelines in regards to debt collection.

They are ready to go and can be assigned to your team in less than 48 hours.

You can partner with us to set up your offshore team, who can work virtually, with your onshore team, then you can compare things like pricing and productivity.

Since we do all the HR and save you money at the same time, you are then free to spend more time and money on your onshore team who can continue to do more high value tasks.

We will lessen the workload for your current team, freeing them up to concentrate on high-value tasks. Our goal is to provide you with an international team that compliments your local team; helping to lessen their workload while making them more productive.

What We Do

We hire, train, and manage debt collectors and accounts receivable staff. Simple.
We spend the time to hire and train them, so you don’t have to.

We Hire
We Train
We Manage

“Talented individuals with experience in all aspects of debt collecting are available and ready to work.”

Why Use Nova Collection Teams to set up your Offshore Collection team?

It’s set up and run by debt collection experts who know the Aussie and NZ market.

Adam Stewart, Director of Nova Collection Teams says, “ I’ve been in the debt collection industry for years and now spend my time setting up debt collection teams for Aussie companies in the Philippines. Our staff live and breathe credit management and debt collection.

It’s what we do and we do it well. Most successful Australian and New Zealand debt collection agencies and finance companies, already have teams set up in the Philippines. So now we help other companies, large or small, to get on the band wagon of cheaper wages and increased productivity.”

Off-shore Philippine debt collection teams can be set up to either replace or supplement your on-shore debt collection staff. Labour and office costs for youcan reduced by up to 70%. Labour and office costs are very inexpensive in the Philippines due to the low cost of living.

We can hire and house fully qualified, highly experienced debt collection specialists in the Philippines for up to 70% less than you would pay in Australia or New Zealand.

Here are some benefits:

  • Enlist the help of professional debt collectors. We follow the ACCC's debt collection rules as well as the IMA's (Institute of Mercantile Agents) Code of Ethics, ensuring that our debt collectors have the greatest training available for Australian customers.
  • Maintain a positive client/customer connection. We know how to handle the connections between your clients and your creditors since we've done it before.
  • Achieve a more profitable bottom line. We will assist you in saving money on HR and employment costs while also lowering your office overhead costs.

Testimonial

“The Nova team have been instrumental in sourcing staff to meet our company objectives.”

Dan Micallef Insurance Recoveries Team Leader - Debt Recoveries Australia

“Their valued support and ongoing assistance in helping our growth has been a direct reflection of the team that has been put together in the Philippines. Debt Recoveries Australia has become the go to organisation within the industry and with our increase in client portfolios, we will forever rely on Nova Team Solutions to be there by our side.

Improving this aspect of our customer experience is paramount and we are very appreciative of their continued efforts. Nova has proved to be an amazing business partner identifying our needs and goals.”

How do you start a team with Nova?

Create the next universe

  • Fast Start, Easy Implementation
  • You let us know your service requirements, together we will work out what you need, build a staffing plan and develop a budget.
  • A service agreement is provided along with an implementation plan and timeline to ensure we are all working from the same page.
  • We then source your staff, providing all HR support, including advertising, on-boarding, salary, insurances. We provide your staff with an office, internet, desk, chair, computer equipment, everything they need.

Find Your Team

Sourcing, Resourcing and Outsourcing

  • We believe recruitment is the most important step, people are the key to every business’s success. We recruit only the best.
  • We work with you to train and induct your new staff to your culture, your workflows and your business objectives.
  • We are with YOU every step of the way Once they are set up, you can then train them remotely.

Get Started

Contact us and start your team today!